Privacy Policy

Effective Date: May 27, 2025

Tailwag Media (“we,” “us,” or “our”) operates the website www.tailwagofficial.com (the “Site”). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our Site or engage with our services.

1. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, and mailing address.
  • Account Details: Usernames, passwords, and other credentials used to access our services.
  • Payment Information: Billing details and payment method information when you purchase our services.
  • Usage Data: Information about how you interact with our Site, including IP address, browser type, pages visited, and time spent on the Site.
  • Marketing Preferences: Your preferences for receiving marketing communications and details about your engagement with them.

2. How We Use Your Information

We use the collected information for the following purposes:

  • Service Delivery: To provide, maintain, and improve our services.
  • Customer Support: To respond to your inquiries and provide customer support.
  • Marketing: To send promotional materials, newsletters, and other communications. You can opt-out at any time.
  • Analytics: To analyze usage patterns and improve our Site’s functionality.
  • Legal Compliance: To comply with legal obligations and protect our legal rights.

3. Sharing Your Information

We do not sell your personal information. However, we may share your information with:

  • Service Providers: Third-party vendors who assist in operating our Site and providing our services.
  • Legal Requirements: When required by law or to respond to legal processes.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies help us understand user behavior, personalize content, and improve our services. You can manage your cookie preferences through your browser settings.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request access to the personal data we hold about you.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your personal data.
  • Objection: Object to the processing of your data for certain purposes.
  • Data Portability: Request transfer of your data to another service provider.

To exercise these rights, please contact us at info@tailwagofficial.com.

7. International Data Transfers

Your information may be transferred to and maintained on servers located outside your country of residence. We ensure that such transfers comply with applicable data protection laws.

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

9. Children’s Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

This Privacy Policy was last updated on May 27, 2025.